Looking back at a great 2025 and ahead to a Stellar 2026
Now that we are settling into 2026, we wanted to take a moment to share some highlights from the past year. At Stellar Despatch, we have always believed our success is measured by your satisfaction, and our 2025 customer feedback was truly heartening.
Your Feedback Speaks Volumes
We are incredibly proud to report that 96% of our customers scored us an 8/10 or above for service, with half of them giving us a perfect 10/10. When compared to our competitors, 80% of you said we were simply better, and not a single respondent felt we were falling behind. Hearing that our team is viewed as professional, friendly, and that our customers felt "part of the team" is exactly what we strive for every day.
Making 2026 Your Easiest Year Yet
While we are thrilled with these results, our focus for 2026 is making sure that working with us is the easiest part of your day. We’ve refined our processes to give you total flexibility in how you book your same day deliveries:
For a quick chat: Our operations team is ready at the end of the phone on
For the specifics in writing: Simply email operations@stellardespatch.co.uk
For digital speed: We now have dedicated Microsoft Forms for both Quick Quotes and Bookings, designed to capture every detail for a flawless booking.
For our regular partners: Our bespoke online portal is now live, providing instant pricing and direct booking.
If you haven’t been set up on our portal yet or would like to open a business account, email sales@stellardespatch.co.uk
Thank you for your continued trust in Stellar Despatch. We listen, we solve, and we deliver - and we look forward to supporting you throughout 2026.
